Privacy Policy

Effective date: July 15, 2026

This Privacy Policy describes how Renegade Model Railroading (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our online store, place an order, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information:

Information you provide directly

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account login information
• Order and purchase information
• Customer-service messages
• Return or refund information
• Product reviews or other information you submit

Payment information

Payments are processed through Shopify and the applicable payment provider. We do not directly store complete credit-card numbers or full payment-card credentials.

Payment processors may collect payment-card information, billing details, transaction information, and information needed to prevent fraud and complete your purchase.

Information collected automatically

When you visit or use our website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages viewed
• Referring website
• Products viewed
• Shopping-cart activity
• Approximate location based on IP address
• Dates and times of visits
• Interactions with our website and advertisements

This information may be collected through cookies, pixels, tags, local storage, and similar technologies.

How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders
• Process payments, returns, and refunds
• Communicate about orders and customer-service requests
• Create and manage customer accounts
• Detect and prevent fraud, abuse, or security incidents
• Maintain and improve our website and services
• Understand how customers use our store
• Personalize website content and product recommendations
• Send marketing communications when permitted
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our policies and protect our legal rights

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

Shopify

Our store is hosted and operated using Shopify. Shopify processes personal information to provide ecommerce, checkout, payment, fraud-prevention, analytics, and related services.

Service providers

We may disclose information to companies that help us operate our business, such as:

• Payment processors
• Shipping carriers
• Fulfillment providers
• Website-hosting providers
• Email and marketing providers
• Analytics providers
• Fraud-prevention and security providers
• Customer-service providers
• Accounting, legal, and professional advisers

These companies may use personal information only as permitted by their agreements with us and applicable law.

Shipping carriers

We provide the recipient’s name, delivery address, contact information, and relevant order information to shipping carriers so orders can be delivered.

Advertising and analytics partners

When enabled on our store, we may use advertising, analytics, or social-media services that collect information about visits and interactions with our website.

We do not exchange personal information for money. However, some advertising or analytics activities may be considered the “sale,” “sharing,” or use of personal information for “targeted advertising” under certain privacy laws.

Where required, customers may opt out through the privacy-choice or data-sharing opt-out link displayed on our website.

Legal and safety reasons

We may disclose information when we reasonably believe it is necessary to:

• Comply with applicable laws, court orders, subpoenas, or legal proceedings
• Respond to lawful requests from public authorities
• Investigate fraud, theft, security incidents, or policy violations
• Protect our customers, business, property, or legal rights
• Prevent harm or unlawful activity

Business transfers

If Renegade Model Railroading is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning
• Remember preferences
• Maintain shopping-cart contents
• Support secure checkout
• Measure website traffic
• Analyze customer activity
• Improve website performance
• Provide relevant marketing or advertising

Some cookies are necessary for the website to function. Other cookies may be optional, depending on your location and applicable law.

You may control cookies through your browser settings and, where available, through the cookie-preference tools displayed on our website. Blocking some cookies may prevent portions of the website from functioning correctly.

Marketing Communications

When you provide consent or when otherwise permitted by law, we may send emails about products, promotions, store news, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications concerning orders, payments, returns, account security, or customer-service requests.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Complete transactions
• Maintain business and tax records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet legal and regulatory requirements

Retention periods may vary based on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information.

However, no internet transmission, electronic-storage system, or security measure is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

Customers are responsible for maintaining the confidentiality of their account credentials and should contact us promptly if they believe their account has been compromised.

Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Withdraw consent when processing is based on consent
• Opt out of certain targeted advertising, sales, or sharing
• Appeal the denial of a privacy request, where applicable
• Receive equal service and pricing without unlawful discrimination for exercising your privacy rights

These rights may be subject to legal exceptions.

To submit a privacy request, email:

renegademodelrailroading@gmail.com

Please include enough information for us to identify you and understand your request. We may need to verify your identity before completing it.

Authorized agents may submit requests when permitted by applicable law, but we may require proof of authorization and identity verification.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so we can review and, when appropriate, delete the information.

International Customers and Data Transfers

We are located in the United States.

If you visit our website or place an order from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Shopify and our service providers operate.

Those countries may have privacy laws that differ from the laws in your country.

Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy, security, content, or practices of third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Continued use of our website after an update means the revised policy applies to future interactions.

Contact Us

For questions, concerns, or privacy requests, contact:

Renegade Model Railroading
721 N Main St., PMB 215
Layton, Utah 84041
United States

Email: renegademodelrailroading@gmail.com